CANCELATION POLICY

1. NOTIFICATION OF CANCELLATION

Notification of cancellation should be sent by email, from an email account where you are the name or owner/user of such email address.

2. PENALTIES

In case of cancellation, a booking penalty fee 5% of the total amount will be charged as basic penalty, while additional penalties depend on the time interval between the cancelation date and your cruise date as following:

  1. For bookings canceled between 60 and 45 days before the cruise additional 20% of the total charter fee
  2. For bookings canceled between 44 and 30 days before the cruise additional 50% of the total charter fee
  3. For bookings canceled between 29 and 15 days before the cruise additional 70% of the total charter fee
  4. For bookings canceled less than 14 days before the cruise, the total booking fee.

However, Private Yachting can return the cancellation penalty fee (minus booking penalty fee 5%) if the cancelled cruise is re-chartered for the same date by someone else.

3. CHANGING DATES

If you choose to change the dates of your cruise, it will be done without charge, providing there is availability.

4. DELAY OR CANCELLATION FROM OUR PART

In case there is a delay or cancellation from our part, you will have the following options:

  1. To prolong your cruise by the same length of time as the time lost
  2. To alter the date of your daily cruise for any other available date
  3. To leave the date/time of termination and to be refunded by an amount proportional to the time of delay at the rate corresponding to the total fees
  4. To cancel your boking and get a full refund.

In cases 1) and 2) when it’s about a long cruise, accommodation arrangements and costs will be covered by us, either on the yacht or if that is not possible, in rented accommodation.